Commercial Support

'the Rescue Tech' recognizes that each business has different requirements and that often their equipment is mission critical to their operations.  Commercial Support relationships can be set-up in advance to ensure that your business receives the priority service you desire.

Support contracts are available based on the level of service your business requires, the number of computers supported and the complexity of your network.

URGENT RESPONSE--This is a retainer to ensure that when critical systems are down, 'the Rescue Tech' will make all efforts to address your solve your problem NOW, day or night.
Special charges for after hours visits will be waived.
Price:  Call 620-308-6448 for more information

PRIORITY RESPONSE--This is a retainer to ensure that your system needs are addressed within ONE business day of your call. 
Special charges for after-hour visits will NOT be waived.
Price:  Call 620-308-6448 for more information

MAINTENANCE CONTRACTS--are available as a preventative measure to ensure that your critical systems are healthy and running smoothly. 
Priority Response is included in maintenance contracts.
Special charges for after-hour visits will NOT be waived.
Price:  Call 620-308-6448

WITHOUT a Commercial Support arrangement in advance, requests for service are subject to scheduling based on time available with 'the Rescue Tech.'  Urgent and Priority Response service without a prior arrangement will be subject to additional charges.

 

Business Support Subtopics